We're sorry to see you go. If you'd like to permanently delete your NuVoka account and all associated data, you can do so using one of the methods below.
Method 1: Delete from Your Profile
- Sign in to your NuVoka account
- Go to Profile → Settings
- Scroll to the "Delete Account" section at the bottom
- Click "Delete My Account"
- Confirm your choice in the dialog
Method 2: Request via Email
Send an email to:
info@ironlioninternational.com
Subject: Account Deletion Request
Include: The email address associated with your NuVoka account
⚠️ What Gets Deleted
When you delete your account, we will permanently remove:
- Your profile and account information (email, display name, avatar)
- All learning progress and vocabulary data
- Practice scores and achievements
- Saved preferences and bookmarks
- Any notes you've created
⏰ Timeline: Your data will be completely deleted within 30-90 days.
What Happens Next
- Confirmation: You'll receive an email confirming we've received your deletion request
- Processing: Your account will be immediately deactivated and marked for deletion
- Complete removal: All your data will be permanently deleted from our systems within 30-90 days
- Legal retention: Some data may be retained longer if required by law for legal, tax, or security purposes
ℹ️ Before You Delete
Consider these alternatives:
- Take a break: You can just stop using the app without deleting your account. Your progress will be saved when you return.
- Download your data: Request a copy of your learning data before deletion (email us at info@ironlioninternational.com)
- Privacy settings: Adjust your privacy preferences instead of deleting everything
Questions? Contact us at info@ironlioninternational.com