NuVoka Privacy Policy

Last updated: January 2026

Welcome to NuVoka. We're committed to protecting your privacy while helping you learn languages. This Privacy Policy explains what information we collect, how we use it, and your rights.

Quick Summary

  • We collect only what's needed to provide language learning services
  • We don't sell your personal information
  • You can access, download, or delete your data at any time
  • We use industry-standard security to protect your information

1. Who We Are

Service Provider: NuVoka
Contact: info@ironlioninternational.com

2. Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Password (encrypted)
  • Display name
  • Profile picture (optional)
  • Native language and learning language preferences
  • Proficiency level

Learning Data

To personalize your learning experience, we track:

  • Vocabulary you've studied
  • Grammar lessons completed
  • Practice activities and scores
  • Learning progress and streaks
  • Topics you're interested in
  • Bookmarks and notes

Usage Information

We automatically collect basic technical information:

  • Device type and operating system
  • Browser type and version
  • App version
  • IP address (for general location)
  • How you use the app (pages visited, features used)
  • Error logs and crash reports

3. How We Use Your Information

We use your information to:

  • Provide the service - Create and manage your account, deliver learning content
  • Personalize learning - Recommend vocabulary at your level, track your progress
  • Improve our app - Fix bugs, understand how features are used, develop new content
  • Communicate with you - Send important updates, respond to support requests
  • Keep our service secure - Prevent fraud and abuse

4. Legal Basis for Processing (GDPR/UK GDPR)

If you're in the EU/UK, we process your data based on:

  • Contract - To provide the service you signed up for
  • Legitimate interests - To improve our service and keep it secure
  • Consent - For optional features like analytics cookies (you can opt out anytime)

5. Information Sharing

We do not sell your personal information.

We only share your information with:

  • Service providers who help us operate the app:
    • Supabase (database and authentication)
    • Cloud hosting providers
    • Analytics services (if you haven't opted out)
    • Error tracking services
  • Legal requirements - If required by law or to protect rights and safety
  • Business transfers - If NuVoka is acquired or merged (with appropriate safeguards)

6. Data Retention

  • Active accounts: We keep your data as long as your account is active
  • Deleted accounts: Data is permanently deleted within 30-90 days after account closure
  • Legal requirements: Some data may be retained longer if required by law
  • Analytics: Aggregated, anonymized usage data kept for up to 24 months

7. Data Security

We protect your information using industry-standard security measures:

  • Encryption in transit (HTTPS/TLS)
  • Encrypted passwords (we never store plain text passwords)
  • Secure cloud infrastructure
  • Regular security updates
  • Access controls and monitoring

While we take security seriously, no system is 100% secure. If we detect a breach affecting your data, we'll notify you and relevant authorities as required by law.

8. Your Rights and Choices

You have the right to:

  • Access your data - Request a copy of your personal information
  • Correct your data - Update inaccurate information in your profile settings
  • Delete your data - Request account deletion (see our Data Deletion page)
  • Export your data - Download your learning progress and vocabulary
  • Opt out of analytics - Disable optional tracking in settings
  • Withdraw consent - For any consent-based processing

To exercise these rights, email us at info@ironlioninternational.com

For EU/UK residents: You also have the right to object to processing, request restriction of processing, and lodge a complaint with your local data protection authority.

For California residents: You have rights under the California Consumer Privacy Act (CCPA) including the right to know what data we collect, request deletion, and opt out of "sales" (we don't sell data).

9. International Data Transfers

Your data may be processed in countries outside your own. We ensure appropriate safeguards are in place through Standard Contractual Clauses (SCCs) or other approved mechanisms. Contact us for more information.

10. Children's Privacy

NuVoka is not intended for children under 13. We do not knowingly collect information from children under 13. If you're between 13-17, please get parental consent before using NuVoka.

If we discover we've collected data from a child under 13, we'll delete it immediately.

11. Cookies and Tracking

We use cookies and similar technologies for:

  • Essential cookies - Required for the app to work (authentication, security)
  • Analytics cookies - To understand how you use the app (optional, you can opt out)

You can manage cookie preferences in your browser settings or app settings. Disabling essential cookies may affect app functionality.

12. Third-Party Services

Our app may contain links to third-party services. We're not responsible for their privacy practices. Please review their privacy policies before using them.

13. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we'll notify you via email or an in-app message. Continued use of NuVoka after changes means you accept the updated policy.

14. Contact Us

Questions, concerns, or requests about your privacy?

Email us at: info@ironlioninternational.com

Subject line: "Privacy Inquiry - NuVoka Learner App"